Questions & Support

Google is rejecting every update because of the Families Policy.

In Flutter, when I perform a Hot Restart, the following error occurs. After that, the close button on the paywall screen does not work. (code: 3005, message: You need to be activate Adapty once, detail: {"detail":"AdaptyError.activateOnceError([3.2.0]: Adapty\/Adapty+Activate.swift#65)","adapty_code":3005,"message":"You need to be activate Adapty once"})

Hello, I have integrated Adaptii into my Flutter project I want to publish also iOS when I run my application paywall comes to the screen but the products do not come storekit.. i did not find the product gives an error how do I solve

I'm using react native and have successfully integrated Adapty, however I'm finding my event handler is inconsistently called. I make a purchase and sometimes it does fire and other times it doesn't, so my payment state ends up being out of date. When I call getProfile it returns the correct information, however this isn't a sustainable solution as my architecture currently relies on the idea of a correctly functioning event handler and propagating this state via a context provider. This is stopping me from launching as it's a terrible user experience and currently breaks my app. For context, I only activate Adapty once and I only add a single event handler

Hi, Does Adapty support promoting in-app purchases? We promoted an in-app purchase and couldn't get it to work. Here more info https://developer.apple.com/app-store/promoting-in-app-purchases/ From the app store "You can promote up to 20 in-app purchases, and they’ll appear on your app’s product page and can be shown in search results or be featured by our editorial team. Users can tap an in-app purchase to open your app, where they can buy it. Make sure your app supports the SKPaymentTransactionObserver method to process this transaction. Learn More" Thanks, Chris

Hello, Our app is built on React Native and we are using your SDK. Now we are trying to set up Adjust connection and faced an interesting situation: Your SDK is showing for iOS only Swift example of implementation ( https://docs.adapty.io/docs/adjust#sdk-configuration ). But RN projects uses Obj-c AppDelegate files which refer us to creating a bridging header for Swift inside Obj-c code or rewriting this method on Objective-c. But I looked AppsFlyer integration and found that you have an RN native implementation. I am just wondering may you also provide Adjust native integration into RN or provide an Obj-c implementation example? Best, Akeem

Hi I have been reading the documentation to try and implement a paywall in my android app. I have set up the paywall and followed the sets as best I can however the UI is still not showing. My current code is paywall: PaywallModel var product: ProductModel Adapty.getPaywalls { paywalls, products, error -> if (error == null) { // retrieve the products from paywalls paywall = paywalls?.firstOrNull { it.developerId == "main" }!! product = paywall?.products?.firstOrNull()!! Adapty.logShowPaywall(paywall) Adapty.makePurchase(activity, product) { purchaserInfo, purchaseToken, googleValidationResult, product, error -> if (error == null) { // "premium" is an identifier of default access level if (purchaserInfo?.accessLevels!!["premium"]?.isActive == true) { // grant access to premium features adaptyViewModel.setPermission(true) } } } } } The current implementation loads a blank screen and the the google purchasing flow is automatically triggered.

I check in unity sdk depencive iOS sdk v1.16.11 https://github.com/adaptyteam/AdaptySDK-Unity/ However current iOS sdk vervion v2.2.0. Unity SDK is Actually and must work, or no point in even trying to use it on iOS? Will there be a update Unity SDK to new versions in dependencies?

Hello! I have an application on App Store with version 2. This is app in not free on app store, it cost the user 10$ to be able to download it. But now, in version 3, I’m planning to make the application for free to download from Appstore, but there will a subscription plans inside the application. Plus, I want to give a promo code as compensation for old users(who downloaded the version2 of the app and paid it’s cost 10$ on App Store) To check if the user has bought the app from App Store, I tried to fetch the App Store recipient data from Bundle.main.appStoreReceiptURL, but it appears the file is not exist since I’m running to app from Xcode. https://developer.apple.com/documentation/storekit/in-app_purchase/original_api_for_in-app_purchase/testing_in-app_purchases_in_xcode?language=objc Plus, I tried to fetch the user purchase info form Adapty, and Adapty responded that the user has no subscription, no non-subscription and has no access levels! So, my question is: How I test the compensation scenario in sandbox? Plus, can we consider paying the app price on App Store as non consumable product? Thanks in advance.

Hey there, We are building a new app in react native with your platform to control payments and products. We have implemented everything according to your documentation and we are having some issues. On android everything is working fine but on iOS is not. We have added the bundle pack and the shared secret for iOS configuration, and we’ve also created the access level, the product with its Ids and the paywall containing the product. We’ve followed your docs to implement the code which looks like this. const { paywalls, products } = await adapty.paywalls.getPaywalls(); if (products?.length) { const { receipt, purchaserInfo, product } = await adapty.purchases.makePurchase(products[0]); if (receipt) { // after payment logic } } We only have 1 product which is a monthly subscription with 1 week free trial. Everything on the app store is also configured and the product id was added to adapty. When executing these lines of code on the app (on local enviroment on a real device via xcode), we get the following error: “Cannot connect to iTunes Store”. We are not sure if the error is this one exactly because we have the error in Spanish. In case its helpfull this is the exact error we get on the xcode console. 2023-02-16 17:46:58.827267+0100 workouts[1024:362090] [javascript] { [Error: Imposible conectarse a iTunes Store] adaptyCode: ‘unknown’, localizedDescription: ‘Imposible conectarse a iTunes Store’, code: 0, line: 1398, column: 247, sourceURL: ‘/var/containers/Bundle/Application/876BBA12-2CB5-4F8D-A9EB-8DBAE8932F04/ workouts.app/main.jsbundle’ } We are using version 1.4.1 of your SDK. Thank you so much for your time.