Subscription not activating
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G
Gihan Lakshan
I have implemented Adapty SDK in a Flutter iOS app, subscription payment flow is working fine. However, after making the payment (in Sandbox), the subscription does not activate on the Adapty profile, and the event feed in the Adapty dashboard does not receive the latest events. Event feed showing some old events.
In the app settings -> iOS SDK section, I can see that App Store server notifications have been received recently. Adapty won't return the purchased subscription when calling the getProfile or restorePurchases methods.
Any idea what the issue could be?
A
Amina M
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Adapty Support
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Adapty Support
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Adapty Support
Hi!
To be able to assess the situation we need to investigate the profiles and, if possible, verbose logs.
Since such information might have confidential data on it, can you please reach out to the support team via chat or by emailing support@adapty.io?